Privacy Policy
OVERVIEW

Last Updated: March 1, 2026

This Privacy Policy describes how Modess USA (“Modess USA,” “Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit or make a purchase from www.modessusa.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

We collect personal information that identifies, relates to, describes, or could reasonably be linked to you.

A. Information You Provide Directly

  1. Name
  2. Billing and shipping address
  3. Email address
  4. Phone number
  5. Payment information (processed securely via third-party payment providers)
  6. Account login credentials
  7. Customer service communications
  8. Reviews, comments, or submissions

B. Information Collected Automatically

  1. When you use our Site, we may automatically collect:
  2. IP address
  3. Browser type and device information
  4. Pages viewed and time spent
  5. Referral source
  6. Shopping cart activity
  7. Cookies and tracking identifiers

We use cookies, pixels, and similar technologies to improve user experience and for advertising purposes.

You may control cookies through your browser settings.

C. Information from Third Parties

We may receive information from:

  1. Payment processors
  2. Shipping carriers
  3. Marketing and advertising partners
  4. Analytics providers
HOW WE USE YOUR INFORMATION

We use your personal information to:

Provide Our Services

  1. Process orders and payments
  2. Fulfill shipments
  3. Manage returns
  4. Provide customer support
  5. Maintain user accounts

Improve and Personalize Experience

  1. Recommend products
  2. Save preferences
  3. Analyze website performance

Marketing & Advertising

  1. Send promotional emails (with opt-out option)
  2. Display relevant ads on platforms such as Meta, Google, or TikTok
  3. Measure marketing effectiveness

Security & Fraud Prevention

  1. Detect fraud or suspicious activity
  2. Verify transactions
  3. Protect our Site and customers

Legal Compliance

  1. Comply with applicable federal and state laws
  2. Respond to lawful requests
  3. Enforce our Terms of Service
HOW WE DISCLOSE INFORMATION

We may disclose personal information:

Service Providers

With trusted third-party vendors who perform services on our behalf, such as:

  1. Payment processing
  2. Shipping & fulfillment
  3. IT and hosting services
  4. Email marketing platforms
  5. Advertising networks
  6. Analytics providers

These providers are contractually required to safeguard your information.

Business Transfers

In connection with a merger, acquisition, or sale of assets.

Legal Obligations

If required by law or to protect our legal rights.

COOKIES & TARGETED ADVERTISING

We use cookies and similar tracking technologies for:

  1. Website functionality
  2. Analytics
  3. Retargeting and advertising

You may opt out of targeted advertising by:

  1. Adjusting browser cookie settings
  2. Using opt-out tools from advertising platforms
  3. Sending us a request at: [email protected]
  4. We honor Global Privacy Control (GPC) signals where required by law.
CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If you are a California resident, you have the right to:

  1. Request access to the personal information we collect
  2. Request deletion of your personal information
  3. Request correction of inaccurate information
  4. Request portability of your data
  5. Opt-out of “sale” or “sharing” of personal information

We do not sell personal information in the traditional sense. However, certain advertising practices may be considered “sharing” under California law.

To exercise your rights, email: [email protected]

We will not discriminate against you for exercising your privacy rights.

CHILDREN’S PRIVACY

Our Services are not directed to children under 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no online system can be guaranteed 100% secure.

DATA RETENTION

We retain personal information only as long as necessary to:

  1. Fulfill orders
  2. Maintain records for tax and legal purposes
  3. Resolve disputes
  4. Enforce agreements
YOUR COMMUNICATION CHOICES

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link.

We may still send transactional emails regarding orders or account updates.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of the Site after changes indicates acceptance.

CONTACT INFORMATION

If you have questions or would like to exercise your privacy rights, please contact us:

Modess USA

Email: [email protected]

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© MODESS 2026